Grandview Branch of Sunrise Credit Union
The Grandview Municipality is located in the Parkland Region of Manitoba, nestled in a picturesque valley between Duck Mountain Provincial Park and Riding Mountain National Park.

Grandview Credit Union formed in 1947.

Merger of Grandview & Sunrise credit unions Member Questions & Answers

Q:     Will my account number change?

A:     Your account number will remain the same for the time being

Q:     Will my debit card, cheques and online banking continue to work?

A:     Because your account number will remain the same for the time being, you will not experience a change.  Grandview members can continue to use the Grandview Credit Union app and online banking as they have previously.

Q:     Will our website change?

A:     The Grandview Credit Union website will be redirected to the Sunrise Credit Union website as of May 1st, 2017.  Members can login in using the 'Grandview Member Secure Login' button. 

Q:     When can Grandview members start using Sunrise Lite (the Sunrise Credit Union app)?

A:     The merger of Grandview and Sunrise banking systems will take place in September 2017.  It is at that point that Grandview and Sunrise will be fully integrated.

Q:     How can Grandview members bank at Sunrise locations if the banking systems are not fully integrated?

A:     Staff and ATMs at all 15 locations can take care of the banking needs of the members at all 15 locations.

Q:     What are the benefits of Grandview Credit Union joining Sunrise Credit Union?

A:     Grandview Credit Union’s current size limits its ability to meet your needs. By joining Sunrise, Grandview will be part of a credit union with nearly $1 billion in assets – a larger, even stronger credit union that will grow along with its communities while continuing to deliver the personalized service members expect and deserve. 

This merger will enable Grandview to offer a wider range of products and services to meet the needs of members.  Grandview will be better positioned to meet the needs of larger account members, especially in commercial and agricultural sectors.

Q:     Will any employees lose their jobs because of this merger?

A:     Both boards of directors have made a commitment that there will be no job losses or salary cuts as a result of the merger.  As part of a larger credit union, Grandview staff will benefit from training, compensation and career advancement opportunities they may not have had access to before.

Q:     How will this partnership benefit the members?

A:     Merging will help members receive better products with competitive rates.   Some things to look forward to in the short term include:

  • The ability to conduct business in 15 branches across Southern Manitoba
  • Access to the Sunrise Lite app, which lets you handle everyday banking wherever and whenever it suits you using your Android or Apple smart phone
  • Access to more comprehensive retirement & wealth management services

Q:     Will Grandview not just be swallowed up by Sunrise?

A:     No. Grandview will have two positions at the board table, which means Grandview members will still have a say in the direction of their credit union.  Sunrise has created a new board structure and Grandview will be part of that new structure. The decisions of the board will, as always, be based on what’s best for the credit union and its communities.

Q:     Does this merger make sense financially?

A:     Yes.  Economies of scale have to be at the forefront of our deliberations. There’s a significant cost to complying with increasing regulatory requirements, as well as keeping up with the technology and new products that todays’ members expect. The ability to share those costs will significantly benefit all of us.

Together we can share the additional costs required to provide our members with the specialized services and expertise they require.

Q:     What else does this merger bring us?

A:     Partnering with Sunrise brings a broad base of knowledge, expertise and support to areas that Grandview is able to build upon.  Sunrise has a diverse executive team providing specialized support in Human Resources, Technology, Finance, Deposit and Member Services, Lending, Marketing, Strategy and Wealth Management.  Sunrise has several advisors offering financial planning, tax/transition/succession planning and a host of investment options.

Q:     How will this merger affect our community? 

A:     Sunrise Credit Union will continue focusing on enhancing all of the communities it serves.  The levels of support and participation in our communities will only be enhanced by virtue of the increased resources of a credit union nearing $1 billion in assets.

Q:     What happens with credit union equity and surplus Shares?

A:     The equity members currently have will remain in the amalgamated credit union as surplus shares.  Both credit unions have very similar policies with members turning 69 being allowed to withdraw accumulated surplus shares according to the policy.

Q:     Will service charges go up as a result of the amalgamation?

A:     Some service charges may change to bring them in line with what Sunrise charges. As the credit union adds new products, members making use of the services will pay fair rates for those services. In keeping with Sunrise’s past record, services charges will remain competitive with (i.e. lower than) other financial institutions.

Q:     Will my branch hours of business change?

A:     Business hours as of May 1st will be 9-5, Monday - Friday

Q:     Where will loans be approved?

A:     As has always been the case, most loans will continue to be approved by individual lending staff and their managers.  Some larger loans will be examined by an executive credit committee of lenders and managers.  The amalgamation will provide Grandview the ability to approve large loans through a specialized lending department.

Q:     Where will the head office be?

A:     In 2015, Sunrise Credit Union built a two-story building in Brandon with a credit union branch and wealth management offices on the main floor and the corporate office on the second floor.  However, they still have the Credit Department in Holland, Clearing Department in Cypress River, and corporate staff in Treherne, Hartney and Deloraine.  Sunrise is committed to keeping jobs in local communities as long as possible. Various back-office support functions are completed in rural communities rather than moving such positions to a central location.  This won’t change after the merger.

No jobs currently performed at the local level are moving as a result of the amalgamation.  The Registered Office will be Brandon, which is required for the amalgamation agreement and registration.  All personnel will remain in their existing communities.

Q:     What kind of new services are you proposing?

A:     We’re comparing all products and services our credit unions currently offer. Our plan, once the merger is approved, would be to use or even enhance what we believe to be the best combination of products and services. The greatest service Grandview will gain will be in the wealth management area with access to a diversified team of planners and advisors who can offer a variety of insurance and investment products.

Q:     Will new jobs be created?

A:     Positions or job titles may change, but it’s too early to tell whether we’ll require more employees. 

If new senior/executive positions are created, they’ll be offered first internally, from within our current ranks. In the long term, as with any other business, the size of our staff will be directly related to demand.  How well we do our jobs – how well we meet the financial needs of current and future members – will dictate how many new jobs eventually come from this amalgamation.

Q:     What about sponsorship of community events?

A:     Like us, Sunrise is committed to the communities it serves. The strong ties between communities and their credit unions will continue to be extremely important after the amalgamation.

Q:      How will profits go back to the community?

A:     Sunrise has adopted a “Pay it Forward” attitude wherein sponsorships of community events, local charities and scholarships are paid out as part of the annual budget. Rather than waiting until year- end results indicate a surplus and possible patronage, Sunrise shows its faith in each community through year-round support. Grandview is looking forward to partnering with a credit union of similar values, culture and ideals. 



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