Buyer Protection & Extended Warranty

Automatic Protection When You Use your Sunrise Credit Union MEMBER CARD® Debit Card!

Ever get home after a day of shopping for that perfect birthday gift – dealing with long line ups and parking lots that go on forever – only to discover that something is damaged?

Ever worry that – by some built-in quirk of fate – that expensive flat screen TV or refrigerator suddenly decides not to work, the week after the warranty expires?

Don’t Worry… you’re covered when you use your Sunrise Credit Union MEMBER CARD® Debit Card to make a purchase. And best of all, there are no applications and no extra cost!

How does the program work?

It’s simple. When you use your Sunrise Credit Union MEMBER CARD® Debit Card for an Interac† Direct Payment purchase, you’re protected with the following benefits:

This coverage offers protection on the purchase of most retail items – and that includes gifts! For a full 120 days after the purchase, the item is protected if it’s stolen, dropped and broken or even consumed in a fire. For example, if you’re wrapping that new camera and it suddenly falls and breaks on the floor, you’re protected! Valid claims will be satisfied either by replacing the stolen or damaged item, or by a cash payment in an amount not to exceed the amount of the total purchase price.

Extended Warranty

The Program doubles the warranty period of a purchased item up to two years, as long as the manufacturer’s warranty is valid in Canada for five years or less. For example, when you purchase a DVD or Blu-ray player, the manufacturer would typically offer a one-year warranty. But if you use your Sunrise Credit Union MEMBER CARD® Debit Card for the purchase, the player would be protected under the terms of the original warranty for an additional one year period.

Chequing Accounts are included, too!

Shopping at a merchant who doesn’t offer Interac† Direct Payment? No problem! You can make a purchase using a cheque drawn on your insured account and receive the same protection for your purchase.

Buyer Protection and Extended Warranty Details

  • Buyer Protection coverage is now a full 120 days from date of purchase
  • Home or home based business purchases are protected
  • Higher coverage – up to$60,000 lifetime
  • Gifts (without recipient limitations)
  • No sub limits on valuables
  • World Wide purchases, not just Canadian purchases
  • If you have a Sunrise Credit Union MEMBER CARD® Debit Card, purchases made with a cheque drawn on your insured account are also protected

Are all types of purchases covered?

Many types of purchases are protected. Members have been reimbursed for items such as: jewelry, sun glasses, golf clubs, clothing, computer equipment, video games, cell phones, cameras, furniture, air compressors, iPods, trampolines, toys, and more. Examples of items not covered include: cash, travelers cheques, motorized vehicles, animals, living plants; also, sporting items lost or damaged through the normal course of use. Contact Sunrise Credit Union for more information. 

Making a claim?

Just be sure to keep a copy of your transaction record, the merchant bill, and (for warranty claims) the manufacturer’s warranty. You simply call 1 (800) 263-9120, ext. 605800 and a Claims Representative will assist you.

If you already have a Sunrise Credit Union MEMBER CARD® Debit Card, you’re covered. If you don’t have one, CALL US TODAY TO FIND OUT WHAT YOU’RE MISSING.


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