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    We are excited to introduce a refreshed online banking experience!

     

    On January 9, 2024, we will be launching our refreshed Mobile App.

    On January 16, 2024, we will     launch a brand-new website and online banking portal.

    Members will enjoy a fresh and modern design with a quick and seamless user experience to help make it easier to navigate.

    Frequently Asked Questions

    Members will be prompted to update the Sunrise Lite App when they log in on January 9 after 11:00 AM. Clicking the link provided will direct you to download it in the appropriate app store on your device. Members can continue to use their current App until January 11, 2024, when a forced upgrade will take place. The App will be available for download and upgrade in the app store anytime.

    The Memorized accounts or Remember Me will be lost. Members will have to set up their memorized account
    numbers again.

    Members who have bookmarked their login page will automatically be redirected to the new login page.

    The memorized accounts or Remember Me will be lost. Members will have to setup their memorized account
    numbers again.

     

    Unfortunately, once we have transitioned to the new system, the old online banking system will no longer be available for use.

    This is an excellent question because it means you’re being critical of online changes, a common trait of phishing and other cyber security attacks. You can be confident knowing that Sunrise Credit Union initiated the display, and this is a legitimate change.
    No, there will be no interruptions. You can continue using your online banking service and Mobile App as usual, and the transition to the new platform will be seamless.
    You will still have access to all the features you currently use.
    Yes, the new online platform is secure. At Sunrise Credit Union, we prioritize the security of our members, and the upgraded platform meets our high standards for security and privacy.
     
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    Have more questions?

    Our friendly, knowledgeable experts are here to help. 


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